What is your cancellation policy?

  • Cancellations can be made by contacting the booking officer Diana on 02 77 55 44 11 or bookings@pinnacleskiclub.co.nz.
  • Cancellations received before 4pm and more than 48 hours before the first night booked,  will be credited in the form of transferable booking dates, with the exception of school holiday bookings.
  • Cancellations received less than 48 hours before the first night booked will not be refunded, and are non-transferable.
  • School Holiday bookings cannot be refunded unless cancellation is received at least 14 nights prior to the first night booked.